Buy with confidence... Thirty Day, No Nonsense, Money Back, Guarantee. We have offered a money back guarantee since 1987. We were the first software company to offer a guarantee and, while others have followed our lead, our return policy remains the most generous... The 30-day return period begins when you receive the software. You must contact us before the 30-day guarantee period expires to request return instructions. This allows a full 30 days, in your hands, for review. You will be refunded the entire purchase price of the software you ordered if all materials are returned timely and undamaged. All manuals that were included with your order must be returned for you to receive a refund. Shipping and handling charges are non-refundable. Thanks again for choosing Trendsetter Software!