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<b><font face="Palatino, Verdana, times, Arial" size="4">Frequently Asked Questions
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<P><font face="Palatino, Verdana, times, Arial" size="3"><strong>"Do you plan to make a windows version of your software?"</strong></font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3">Never say never, but we have been in business for 18 years and we are still proud to be Mac only.</font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3"><strong>"If I order
Personal Analyst and decide to upgrade to Personal Hotline, how
much will it cost me to upgrade?"</strong></font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3">Upgrading between products is the difference in price between the products plus a small upgrade charge to cover new documentation, shipping and handling.</font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3"><strong>"What happens
to my data when I upgrade? Will I have to start all over?"</strong></font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3">No. All of our programs
share the same data structure making it extremely easy to upgrade. </font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3"><strong>"What is the
difference between Personal Analyst and Professional Analyst?"</strong></font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3">Pro Analyst is the leading real-time product for the Macintosh. Quotes, charts and analytics update continuously, every time a security trades. Pro Analyst provides market quotes for stocks, options and futures, as well as live charts, news, analysis and alerts. It was designed for active traders and the growing base of individual investors that feel the need to monitor the markets while they are open. Pro Analyst can produce charts from tick to minute to hourly to omonthly and virtually any time frame in between.
<p>Personal Analyst was designed to be an end-of-day product. It can retrieve intraday prices, but they are snapshots of that day's activity. Personal Analyst can produce daily, weekly and monthly charts. If you work all day but understand the value that quality preparation can bring to the bottom line, then Personal Analyst is for you.</font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3"><strong>"I downloaded your Pro Analyst Demo. I need to do 10 minute chart. Can I do that?"</strong></font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3">Yes, create a 5 minute chart. Move the cursor along the time line of the chart until it changes to a watch then click. The rest should be obvious. There are ways to automate this if you regularly create 10 minute charts of different symbols.</font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3"><strong>"I'm not sure
which program I should order?"</strong></font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3">Give us a call, 800-825-1852. Our knowledgable staff will be happy to dicuss your needs and help you decide which program is best for you. </font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3"><strong>"If I purchase
one of your software programs and decide its not right for me, how does the guarantee actually
work?"</strong></font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3">Simply call us within
30 days of receipt and we will issue a return tracking number. The tracking number is valid for two weeks. Upon receipt of our materials we will
refund the full purchase price less shipping. No explanation is required but,
naturally, we would like to know why you chose not to keep the software. </font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3"><strong>"I have an
older Macintosh. What are the minimum system requirements to run your software?"</strong></font></P>
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<P><font face="Palatino, Verdana, times, Arial" size="3">Our Mac OS products require
any PowerMac or better (i.e., PowerPC, iMac, G3 or G4) with System 7.5 or later.
Minimum memory is 8 MB of available RAM. This usually means a minimum
of 16 to 32 MB of total RAM.</font></P>
<P><font face="Palatino, Verdana, times, Arial" size="3">Our OS X products require
any Mac capable of running Jaguar, Panther or Tiger (i.e., iMac, G3, G4 or G5)</font></P>
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<p><font face="Palatino, Verdana, times, Arial" size="3"> Haven't found the answer
to your questions? <BR>Give us a call or drop us an <a href="mailto:sales@trendsoft.com">e-mail</a>.</font></p>
<font face= Palatino, Verdana, times, Arial size="4"><b>PHONE 800-825-1852 U.S.<br>
714-997-9775 Outside U.S.<br>
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